Privacy Policy

1. Who we are

WombVibe is the data controller for personal information processed through the Service. For privacy questions or to exercise your rights, contact us at privacy@wombvibe.com.

2. Information we collect

Account information

When you create an account, we may collect your name, email address, profile photo (if you choose one), and authentication identifiers from Apple Sign-In or Google Sign-In. We do not receive your Apple or Google password.

Pregnancy and profile information

You may optionally provide information such as your due date, pregnancy week, baby name, and display preferences. This helps personalize weekly journey content, reminders, and care tools. Apple classifies pregnancy and childbirth information as sensitive information; when synced to your account, it is linked to your identity.

Wellness and care data you choose to log

Depending on how you use the app, this may include:

• Mood entries and AI Comfort text you type
• Symptom logs, kick counter sessions, and contraction timing
• Weight logs, appointments, birth plan notes, and medication reminders
• Notes to Little One voice memos (available to signed-in members): audio files and metadata synced to your account; protected in-app with device biometrics such as Face ID where available
• Postpartum data such as mood check-ins, baby feeds, sleep, and nappy records
• Saved mixes, playlists, favourites, and offline downloads
• Nutrition and exercise activity within the app

Some of this data is stored locally on your device. When you are signed in, selected data may sync to your account in our cloud database so you can access it across devices.

Health & wearables (optional)

If you connect Apple Health (HealthKit) or Google Health Connect, and grant permission, we may read overnight heart-rate variability, sleep analysis, and resting heart rate to create a soft on-device wellness summary. This may gently personalize calming music (AI Comfort / Made for You) and optional recovery check-in notifications. Raw health samples are processed on your device. When you use AI Comfort, a short derived wellness summary — not the raw HealthKit / Health Connect samples — may be sent to our AI service solely to shape a playlist. These signals are for wellness personalization only; they are not a medical diagnosis or clinical assessment, and we do not use them for advertising.

Microphone and speech (optional)

With your permission, the microphone may be used for AI Comfort voice input (converted to text via on-device or system speech recognition), brief Cry Soother listening, and Notes to Little One voice memos you choose to record. Cry audio is analyzed on your device and is not uploaded to WombVibe. AI Comfort voice input is converted to text; we do not retain those dictation recordings or continuous ambient audio. The resulting AI Comfort text may be processed and stored like text you type.

When you use Notes to Little One, short voice memos you record are stored so you can replay them later. When you are signed in, those audio files and related metadata sync to your account (including cloud storage). Access in the app may be gated with your device's biometric unlock (such as Face ID or fingerprint) where available. You can delete individual notes in the app; deleting your account removes associated account data as described below.

Approximate location (optional)

If you allow approximate location, we may use it to sense local weather as soft context for AI Comfort music suggestions. It is used for a real-time weather lookup and is not stored in your WombVibe account or linked to your identity. Location is not sold, not used for advertising profiles, and not required to use the rest of the app.

Service interaction information

When you are signed in, we may store AI input events and selected track identifiers for service operation and administrative review. The current native app does not include Firebase Analytics or Crashlytics and does not collect advertising device identifiers, crash reports, or performance diagnostics for WombVibe.

Payment information

Lifetime Premium purchases are processed by the Apple App Store or Google Play as a one-time (non-subscription) in-app purchase. We do not collect or store your payment card details. We receive purchase status and entitlement information from the store so we can unlock premium features. Some older app builds may have used RevenueCat for entitlement checks; current native builds use StoreKit and Google Play Billing directly.

Support communications

If you contact us by email, we collect the information you provide (such as your email address, message content, and device details you choose to share) so we can respond to your request.

3. How we use your information

We use personal information to:

• Provide, maintain, and personalize the Service
• Sync your data across devices when you are signed in
• Generate AI Comfort music suggestions based on mood text you enter, and optionally soft context such as recent symptoms, weather, or a derived wellness summary from wearables
• Provide Ask AI wellness answers and Weekly Journey soundtrack suggestions when you use those optional AI features
• Send reminders and notifications you enable (such as appointments or kick-counter reminders)
• Process purchases and manage premium access
• Respond to support requests and communicate about the Service
• Operate, secure, support, and improve features and content
• Comply with legal obligations and protect the security of the Service

We do not use your health-related logs, wearable summaries, or mood entries for advertising. AI features process your words and optional soft context only to generate a reply or calm playlist within the app — never as a diagnosis.

4. AI features and third-party processing

Optional AI features in WombVibe (including Ask AI, AI Comfort, and Weekly Journey soundtrack suggestions) send limited information to a third-party AI provider so we can generate your reply or playlist. Before any of that data is shared, the app asks for your explicit permission. You can decline and continue using the rest of the app.

Provider: Anthropic (Claude models), via WombVibe servers at admin.wombvibe.com.

Depending on the feature you use, the information sent may include:

• Text you type (questions, feelings, or prompts)
• Your first name / display name if set
• Pregnancy week if set in your profile
• A short Symptom Log summary for safety context (when relevant)
• When you use AI Comfort with Health connected, a short derived wellness summary (not raw HealthKit / Health Connect samples)

This information is used only to generate your AI reply or calm playlist. We do not sell your data. We do not use your content to train third-party foundation models for unrelated purposes. Health data from Apple Health / Health Connect remains covered by a separate permission flow.

5. Legal bases for processing (EEA/UK users)

If you are in the European Economic Area or United Kingdom, we process personal data on the following bases:

• Contract — to provide the Service you request, including account management and premium features
• Legitimate interests — to improve the Service, prevent fraud, and ensure security, balanced against your rights
• Consent— for optional features such as third-party AI processing, Health & wearables, push notifications, or calendar sync, which you can withdraw in the app or device settings
• Legal obligation — where required by applicable law

6. How we share information

We do not sell your personal information. We share data only in these circumstances:

• Service providers who process data on our behalf under contractual obligations, including Google Firebase (authentication, cloud database, file storage, and account services); Anthropic (Claude models) via our AI proxy at admin.wombvibe.com when you use optional AI features after granting in-app permission; and infrastructure providers that host our website
• App store platforms (Apple, Google) when you make a purchase or sign in through them
• Legal requirements — if required by law, court order, or to protect the rights, safety, and security of users or the public
• Business transfers — in connection with a merger, acquisition, or sale of assets, with notice where required by law
• Partner View (optional) — if you generate an invite code and choose to publish a snapshot, a signed-in partner who enters that code can see a read-only view of care notes you elect to share for today. This may include Mom Recovery check-in fields (such as lochia, wound notes, bowel movement, and discomfort), a mood label (not full wellness questionnaire answers), and Baby Tracker summaries (feeds, nappies, sleep). Invite codes expire (currently after 7 days). You can revoke partner access at any time in the app. Partners cannot edit your logs. We do not use Partner View data for advertising.

7. Data retention

We retain your information while your account is active and as needed to provide the Service. If you delete your account, we delete or anonymize your personal information from active systems within a reasonable period, except where we must retain certain records for legal, tax, or security purposes.

Locally stored data on your device remains until you uninstall the app or clear app data in your device settings.

8. Your choices and rights

Depending on where you live, you may have the right to:

• Access a copy of the personal information we hold about you
• Correct inaccurate information
• Delete your account and associated data
• Export your data in a portable format where technically feasible
• Object to or restrict certain processing
• Withdraw consent for optional features at any time

You can manage many preferences in the app's Account settings, including disconnecting Health access and, when signed in, deleting your account from the app. You may also email privacy@wombvibe.com or support@wombvibe.com to exercise privacy rights. We will respond within 30 days, or as required by applicable law.

Consent for third-party AI processing, Health & wearables, microphone, location, and speech can be withdrawn in your device settings or by declining / disconnecting those features in the app. If you previously accepted AI data sharing, you can contact privacy@wombvibe.com to request that we reset that preference, or reinstall the app to be prompted again before any AI data is sent.

You may also lodge a complaint with your local data protection authority if you believe we have handled your data unlawfully.

9. Security

We use industry-standard safeguards including encrypted connections (HTTPS/TLS), access controls, and secure cloud infrastructure. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

10. International transfers

Your information may be processed in countries other than where you live, including where our service providers operate. Where required, we use appropriate safeguards such as standard contractual clauses to protect data transferred internationally.

11. Children

WombVibe is intended for adults. We do not knowingly collect personal information from children under 13 (or under 16 in certain jurisdictions). If you believe a child has provided us personal information, contact us and we will delete it.

12. Not medical advice

Information in the Service — including Care tools such as contraction timing, Mom’s Recovery, Cry Soother suggestions, mood check-ins, and Partner View summaries — is for wellness and personal tracking only. It is not a medical device, not a diagnosis, and not a substitute for consultation with a qualified healthcare provider or emergency services. Pattern labels and soft tips are general guidance; always follow your clinician’s advice for health concerns. See our Terms & Conditions for more detail.

13. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Material changes may be communicated through the app or by email where appropriate.

14. Contact us

Privacy enquiries: privacy@wombvibe.com
General support: support@wombvibe.com